DATA PROTECTION

Remote, secure and reliable data backup for your critical workstations and servers.

Our fully automated remote backup service provides the ability to back up critical system data remotely and securely to our carrier grade data center right over the Internet. Featuring automatic data compression and secure data encryption, our Remote Data Backup service helps to ensure that your network data remains available even if a critical computer failure occurs. NEW! Now with DualStore two level tapeless protection! — Each version of the Xeye Web Remote Data Backup system now includes a secure external hard-drive for on-site backup which is itself backed up to our carrier grade data center. Remote Data Backup Overview: Workstation Version Server Version Remote data backup software capable of archiving PC or Macintosh workstations in compressed storage increments of up to 500 Gigabytes Remote data backup software capable of archiving Windows Server computers in compressed storage increments of up to 5 Terabytes Incremental backup storage of up to 3 versions of trailing data Incremental backup storage of up to 5 versions of trailing data Runs automatically, unattended 7 days per week Runs automatically, unattended 7 days per week Ideal for executive workstations or critical laptops Ideal for workgroup and business application servers Online Web recovery restore Online Web recovery restore DualStore two level tapeless protection (on-site and off-site backup) included DualStore two level tapeless protection (on-site and off-site backup) included Installation included Installation included     Microsoft Exchange, SQL Server 2000/2005 and open file backup capability included Frequently Asked Questions about Remote Data Backup: Q. What additional hardware and software is required with the Remote Data Backup? A. None. When you purchase Workstation or Server licenses of our Remote Data Backup service, everything required is included. There is no need to purchase additional backup hardware and software. Q. Are online backup systems more reliable than traditional tape based systems? A. Yes. Repeated use of tapes can fail over time. And the fact that tape backups are generally kept in one location make them vulnerable to loss in case of a disaster. Our Remote Data Backup systems are physically separated from your business network ensuring redundanacy in case of a disaster at your office. In addition, Xeye Web DualStore technology provides not one, but two ongoing backups of your critical data further increasing overall data protection and reliability. Q. What happens if our Internet connection goes down, are backups missed? A. No. If your Internet connection goes down, our DualStore technology ensures that the local backup still takes place as scheduled. The off-site replication is delayed until the Internet becomes available again. In the event of an Internet failure during off-site replication, the Remote Data Backup software will sense the failure and try again to complete every 5 minutes until it is successful. In addition, the replication will not start over again, but will pick up where it left off before the failure. Q. We have limited Internet bandwidth at our location, will Remote Data Backup slow down our network? A. Generally, no. The majority of the backup traffic occurrs locally to the local storage component of the Remote Data Backup system (in your office). From there, the data is replicated to our off-site carrier grade data center incrementaly — which keeps the Internet traffic to a minimum. Further, data replication off-site is scheduled during off hours late in the evening when your Internet connection is less likely to be used. Q. What is compressed storage and why does the Remote Data Backup service use it? A. The Remote Data Backup system utilizes high compression to condense and archive your network data. Compression is performed locally at your network and before your data is replicated off-site. This technique limits the amount of bandwidth required to transmit backup data over the Internet as well as minimizes transmission times. Importantly, you can save money by purchasing less physical storage space than would otherwise be required. Since, common compression ratios average a minimum of 5:1, you can, for example, backup 50 Gigabytes on your network, but only require 10 Gigabytes of actual off-site storage space. Note that actual compression ratios may vary with the types of data files that are actually compressed. Q. If we use the Remote Data Backup service, will our archived data be secure? A. Yes. The Xeye Web Remote Data Backup system utilizes leading industry data encryption at the point-of-origin. Put simply, all your archived data is encrypted before any data leaves your network and is replicated off-site. Since you keep the encryption passwords, you and only you can access your archived data. In addition, all off-site data is kept on Xeye Web secure Storage Area Networks at our carrier grade data center. Q. Is Remote Data Backup difficult to install? A. No, and we handle it for you. One of the best parts of the Xeye Web Remote Data Backup managed service is that it's worry free for our clients. Our skilled engineers will install, configure and schedule the Remote Data Backup system on your network. Once the Remote Data Backup system is up and running, we'll monitor the results of each backup daily from our remote Help Desk. In the event you need to recover some or all of your data, you can do so yourself with our Web based restore features or we'll be right beside you to help. That's the benefit of Xeye Web and our Signature Network Support.